Question 1

What do you sell?

Accepted Answer

We make cookies, sweet breads, muffins, pies, and our signature Cookie Jar — a glass jar packed with layers of gooey brownies, cookies, and house-made jams.

Question 2

What is a Cookie Jar?

Accepted Answer

It's our signature item — a 4, 6, or 8 oz glass jar filled with layers of brownies, fresh-baked cookies, and our own jams. They make great gifts and are the thing people keep coming back for.

Question 3

Is this a real bakery?

Accepted Answer

We're a registered New York State Home Processor. That means we follow state guidelines for safe food handling, labeling, and preparation. Every product includes a full ingredient list, net weight, and our business information — just like any bakery.

Question 4

Where are you located?

Accepted Answer

We're based in Buffalo, New York. We sell at local farmers markets, pop-up events, and through our website. Check our social media for our latest market schedule.

Question 5

Do you deliver?

Accepted Answer

We offer local pickup and delivery in the Buffalo and Western New York area. You can place orders through our website.

Question 6

Can I place a custom or bulk order?

Accepted Answer

Absolutely! We do bulk orders for events, parties, corporate gifts, and more. Cookie Jars make especially great wedding favors and gifts. Reach out through our contact page and we'll work something out.

Question 7

Do you use any mixes or pre-made ingredients?

Accepted Answer

No. Everything is made from scratch in our home kitchen using our own homemade ingredients. No mixes, no shortcuts.

Question 8

Do your products contain common allergens?

Accepted Answer

Many of our products contain wheat, dairy, eggs, and nuts. Every item is labeled with a full ingredient list. If you have specific allergy concerns, please reach out before ordering and we'll let you know exactly what's in each product.

Question 9

How should I store my order?

Accepted Answer

Most of our baked goods are best enjoyed within a few days of purchase. Store them in an airtight container at room temperature. Cookie Jars should be refrigerated after opening.

FAQ